Contact Information at Cotton Traders


Our Help & FAQ pages hopefully provide the answers to most of our customers’ questions so please visit the appropriate section on our Help pages first. If you still need to contact us after you have used our Help & FAQ pages simply click on the ‘Contact us’ button at the bottom of the relevant section to e-mail our friendly Customer Care Team. We will respond to your query within 48 hours.

To visit our Help pages click here.

Email

Use the ‘Contact us’ button at the bottom of each of the Help & FAQ pages.

Online customer chat

To chat to one of our team - click the ‘Online Customer Care’ tab on any product page.
Available: Monday - Friday 6am - 1pm AEDT and 7pm - 12am AEDT · Saturday & Sunday 6am - 11am AEDT and 8pm - 12am AEDT

Orderline

1800 290 733*
Available: Monday - Friday 6am - 1pm AEDT and 7pm - 12am AEDT · Saturday & Sunday 6am - 11am AEDT and 8pm - 12am AEDT

Customer care

0011 44 161 3747220
Available: Monday - Friday 6am - 1pm AEDT and 7pm - 12am AEDT · Saturday & Sunday 6am - 11am AEDT and 8pm - 12am AEDT

Post
Cotton Traders
Cotton Hub
Merlin Court
Atlantic Street
Broadheath
Altrincham
WA14 5NL

(* Calls to Orderline are free, please check with your phone provider for relevant charges.)